Refund Policy

AI Dominion Consultant provides professional AI consulting, strategic advisory, automation systems, AI agents, CRM implementation, workflow development, digital infrastructure, software configurations, marketing automation, managed systems, and related technology-based business services.

Due to the customized, digital, strategic, technical, intellectual, and implementation-based nature of the Services, refunds are limited and subject to this Refund Policy.

Unless otherwise expressly stated in a separate written agreement, the following are non-refundable:

• consulting services
• strategic advisory sessions
• discovery sessions
• implementation services
• onboarding fees
• setup fees
• deployment services
• AI agent development
• workflow automation services
• CRM configuration services
• software integrations
• digital products
• downloadable materials
• templates
• prompts
• scripts
• automation builds
• custom systems
• branding services
• marketing services
• subscription fees already billed
• training sessions
• technical support services
• project retainers
• deposits

Once work has commenced, resources have been allocated, systems have been implemented, or Services have been delivered, refunds may not be available.

All contributions, donations, sponsorships, event registrations, ticket purchases, program fees, and voluntary payments made to J. Johnson & Associates, LLC dba AI Dominion Consultant in support of its programs, educational initiatives, business operations, events, ticketed events, workshops, technology services, community initiatives, or operational expenses are considered final and non-refundable once received unless otherwise expressly stated in writing.

By submitting payment, contributors and participants acknowledge and agree that such funds may be used to support organizational operations, administrative costs, program development, technology infrastructure, event execution, marketing activities, educational services, automation systems, and related business activities associated with AI Dominion Consultant.

All deposits, retainers, reservation fees, onboarding fees, and project initiation fees are non-refundable unless otherwise expressly stated in writing.

Deposits and retainers are used to reserve scheduling availability, allocate resources, initiate planning, configure systems, secure project capacity, and begin operational preparation.

Recurring subscription services, hosting services, managed systems, CRM services, AI management services, maintenance plans, automation support, and software access may automatically renew according to the applicable agreement terms.

Subscription fees are billed in advance and are non-refundable once charged unless otherwise required by law or expressly stated in writing.

Clients are responsible for canceling subscription services in accordance with the applicable cancellation procedures and timelines.

Cancellation of subscription services does not relieve the Client of:

• previously incurred charges
• outstanding balances
• accrued fees
• contractual obligations
• minimum commitment requirements

Payment processor fees shall be deducted from approved refunds.

• no retroactive refunds after billing processes

AI Dominion Consultant shall not be responsible for delays, interruptions, or project impacts caused by Client inactivity, failure to cooperate, delayed approvals, lack of communication, failure to provide required access, incomplete information, or failure to fulfill Client responsibilities.

Projects delayed due to Client inactivity may be paused, rescheduled, archived, terminated, or subject to additional fees.

Refunds shall not be issued for delays or interruptions caused by Client actions or omissions.

AI Dominion Consultant may utilize third-party providers, software systems, AI platforms, cloud services, payment processors, communication providers, hosting environments, CRM systems, automation platforms, and integrated technologies in connection with the Services.

The Company is not responsible for:

• third-party outages
• platform interruptions
• pricing changes
• policy changes
• discontinued integrations
• API limitations
• hosting failures
• AI provider limitations
• third-party operational disruptions

Refunds shall not be issued for interruptions, delays, or operational impacts caused by third-party providers beyond the Company’s reasonable control.

Clients agree to contact AI Dominion Consultant to attempt good-faith resolution of any billing concern prior to initiating chargebacks, payment reversals, disputes, or claims with financial institutions or payment processors.

Unauthorized or improper chargebacks, reversals, or payment disputes may result in:

• immediate suspension of Services
• account restrictions
• termination of access
• collection activity
• legal enforcement actions
• recovery of associated fees, costs, damages, and attorney’s fees permitted by law

The Company reserves all rights to dispute fraudulent or improper chargebacks.

Payment processor fees shall be deducted from approved refunds.

• no retroactive refunds after billing processes

Any exception to this Refund Policy must be expressly approved in writing by authorized management of AI Dominion Consultant.

Any discretionary refund, partial refund, account credit, or billing adjustment issued in one instance shall not establish an ongoing obligation, waiver, or precedent for future situations.

AI Dominion Consultant is committed to delivering professional, high-quality AI solutions designed to improve operational efficiency, automation capabilities, customer engagement, and overall business performance.

However, business outcomes may vary based on client participation, operational execution, implementation factors, market conditions, third-party systems, user adoption, and other variables beyond the Company’s control.

Accordingly, refunds shall not be issued solely because anticipated business, financial, operational, marketing, revenue, lead generation, or performance results were not achieved.

To the fullest extent permitted by applicable law, the total maximum refund or reimbursement liability of AI Dominion Consultant for any claim related to Services shall not exceed the amount actually paid by the Client for the specific Service giving rise to the claim.

Refund requests must be submitted in writing within three (3) days of the original Service Contract and transaction is processed. Email us with your name, transaction date, amount, and reason for the request. Approved refunds are issued to the original payment method and may take at least 30 business days to appear in your statement.

AI Dominion Consultant reserves the right to modify, revise, or update this Refund Policy at any time in its sole discretion.

Updated versions shall become effective upon posting to the website unless otherwise stated.

Continued use of the Services following any updates constitutes acceptance of the revised Refund Policy.

These Policies, Terms, Services, and any disputes, claims, or matters arising out of or relating to the use of the website, platforms, systems, communications, automations, AI technologies, products, programs, events, subscriptions, or Services provided by AI Dominion Consultant and/or J. Johnson & Associates, LLC shall be governed by and construed in accordance with the laws of the State of Texas, without regard to conflict of law principles.

Users, Clients, contributors, participants, and visitors agree that any legal action, proceeding, claim, or dispute arising under these Policies or related to the Services shall be brought exclusively in the appropriate state or federal courts located within the State of Texas.

By accessing the website or using the Services, users consent to the jurisdiction and venue of such courts and waive any objections relating to jurisdiction, venue, or inconvenient forum to the fullest extent permitted by applicable law.

Disputes relating to this Policy are subject to the dispute resolution provisions contained in the applicable Terms & Conditions.

For questions regarding this Refund Policy, please contact:

AI Dominion Consultant
Email: hello@aidominionconsultant.com